Scope

Seaman Healthcare Holdings, Inc. d/b/a Eyedeal Vision (“Eyedeal Vision,” “we,” “us”) respects the privacy of website visitors and patients. This policy explains information collected through our public websites, online forms, linked patient portal, payment tools, and communication programs. The HIPAA Notice of Privacy Practices—not this website policy—governs protected health information maintained by our health care practice.

Information We Collect

Information you provide

Contact details, appointment requests, messages, forms, payment-related information submitted through approved tools, and communication preferences.

Automatically collected information

IP address, browser and device data, referring pages, pages viewed, approximate location, cookie identifiers, and analytics or security logs.

Patient portal and payment tools

Third-party systems may collect health, insurance, authentication, and payment data under their own terms and our applicable contracts. Do not send urgent or highly sensitive clinical information through an ordinary website contact form.

How We Use Information

Respond to requests and schedule or coordinate care.
Operate, secure, troubleshoot, and improve our sites and services.
Send communications the user requested or authorized.
Process payments through secure service providers.
Prevent fraud, enforce terms, comply with law, and protect patients, staff, and the public.
Measure website performance and understand general traffic patterns.

Sharing

We may disclose information to service providers that support hosting, analytics, scheduling, EHR, billing, payment processing, communications, security, and professional services; to health plans or health care providers as permitted; in a business transaction with appropriate safeguards; and when authorized or required by law. These service providers may use information only as necessary to provide contracted services and must protect it as required by applicable law and their agreements with us. We do not sell or rent personal information. Consumer information is not shared with third parties or affiliates for their own marketing or promotional purposes. Mobile telephone numbers, SMS opt-in information, and SMS consent records are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Cookies and Analytics

Our sites may use cookies or similar technologies for functionality, security, and analytics. Browser settings may limit cookies, although some functions may not work properly. Where required, we will honor applicable consent or opt-out controls.

SMS, Email, and Communication Terms

Transactional Messages

When you provide a mobile number and affirmatively opt in, Eyedeal Vision may send appointment reminders, scheduling and recall messages, order or prescription status, billing communications, balance notices, secure payment links, patient-care communications, office updates, and general two-way service communications. Message frequency varies. Message and data rates may apply. Reply HELP for support. Reply STOP to opt out. You may also contact us at 352-394-6168. Consent to receive text messages is not a condition of receiving care or purchasing products or services. Opting out of texts does not prevent Eyedeal Vision from contacting you through other legally permitted methods when necessary.

Optional Marketing and Review Requests

Promotional messages, special offers, information about products or services, and requests for feedback or online reviews are sent only to people who separately and affirmatively opt in. Marketing consent is optional, is not a condition of receiving care or purchasing products or services, and may be withdrawn at any time by replying STOP or contacting us. Withdrawing marketing consent does not affect consent for nonmarketing communications unless the patient also opts out of those communications.

Privacy and Security

SMS and ordinary email may not be encrypted and may be viewed by anyone with access to your device or account. We use reasonable safeguards but cannot guarantee absolute security. Do not use SMS, email, or website forms for emergencies or urgent medical concerns. Call 911 for an emergency and contact the office promptly for urgent eye symptoms. Our HIPAA Notice of Privacy Practices governs protected health information used or disclosed for treatment, payment, and health care operations.

Terms of Website Use

Website information is general education and is not a diagnosis, prescription, or substitute for an examination.
Do not rely on the website for emergency or urgent medical decisions.
Use the site lawfully and do not attempt unauthorized access, disruption, scraping, malware delivery, or impersonation.
Third-party links are provided for convenience; third-party privacy and terms apply.
Website content and branding may not be commercially reproduced without permission except as law allows.
Services, availability, prices, and site features may change. Nothing here limits liability that cannot lawfully be limited.

Your Choices and Contact

You may update communication preferences, request information about data we maintain, or raise a privacy concern by contacting Rebecca Seaman, Privacy Officer, at 352-394-6168 or eyedealdowntown@gmail.com. HIPAA record rights are described in our Notice of Privacy Practices.

Changes

We may update this policy and will post the effective date. Material changes will be communicated when required. Continued website use does not substitute for consent when law requires separate affirmative consent.